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Orderinformation

The technical steps required to create the contract between you and us are as follows:
You place the order for your products on the Website by pressing the button at the end of the checkout process.

Order acceptance and the completion of the contract between you and us will take place on the despatch of the Products ordered to you unless we have notified you that we do not accept your order.

We may not be able to accept your order or part of your order due to one of the following reasons:

• The product you ordered is out of stock
• Authorisation of your payment failed
• We made a pricing or product description error
• You are not eligible to order from us.

If there are any problems with your order, you will be contacted by our Customer Services representatives.

If you change your mind about an order you have placed with us, please contact our Customer Service as quickly as possible by emailing ord@ask39.com .

Orders are normally processed immediately after you place the order, so we may have already packaged your order and made arrangements for it to be sent to you when you cancel it. If this is the case then we cannot always stop the order from being sent. Once you receive the order, you will have to return it to us.

If you have any question please e-mail us: info@ask39.com